Refund policy

Return and Refund Policy

At Daykind, we want you to be happy with your purchase. If you need help with an order, please contact us through our store’s contact page and include your order number.

Returns

You may request a return within 14 days of receiving your item. To qualify for a change-of-mind return, the item must be unused, in its original condition, and in its original packaging where applicable.

Contact us before sending anything back. If your return is approved, we’ll provide return instructions and the return address. Please do not send returns without first receiving those instructions.

Items That Cannot Be Returned

For change-of-mind returns, we do not accept used or damaged items, personal care products, food, or customized products. This does not affect your rights if an item is defective, damaged on arrival, or incorrect, or any other rights you have under applicable law.

Return Shipping and Fees

For change-of-mind returns, you are responsible for the return shipping cost. Original shipping charges are not refunded. We do not charge a restocking fee.

If you receive a defective, damaged, or incorrect item, contact us through our store’s contact page with your order number and photos where possible. We’ll review the issue and provide instructions, including arrangements for return shipping where applicable.

Refunds

Once we receive and inspect an eligible return, we’ll let you know whether the refund has been approved. For approved returns, we’ll issue the refund to your original payment method within 10 business days of approval. Your bank or payment provider may need additional time to make the funds available.

If you haven’t received your refund after that time, please contact us through our store’s contact page.